| Title: | 8.2.4 Call-Center und Virtuelle Auskunft | Authors: | Gläser, Christine  |
Editor: | Hobohm, Hans-Christoph Umlauf, Konrad |
Issue Date: | 2013 | Publisher: | Hamburg ; Verlag Dashöfer GmbH | URI: | http://hdl.handle.net/20.500.12738/1388 | ISBN: | 978-3-931832-46-9 | Institute: | Department Information Fakultät Design, Medien und Information |
Type: | Chapter (Book) |
| Appears in Collections: | Publications without full text |
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