Title: Total Quality Management in Academic Libraries - Best Practices
Authors: Düren, Petra 
Issue Date: Jul-2012
Journal or Series Name: Qualitative and quantitative methods in libraries 
Volume: 1
Startpage: 43
Endpage: 50
URI: http://hdl.handle.net/20.500.12738/1542
ISSN: 2241-1925
Institute: Department Information 
Fakultät Design, Medien und Information 
Type: Article
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