An integrated methodological framework to investigate hybrid work technologies

Abstract

As hybrid work continues to gain prominence in the lives of people around the world, research struggles to grasp its deeper socio-technical implications. We have identified relevant gaps in the existing methodological landscape and outline early-stage design work on a framework that integrates qualitative ethnographic methods with quantitative, sensor-based data collection techniques. This framework will allow us to explore hybrid work technologies more holistically. Although it is still untested, the framework is based on our previous longitudinal research on ambient displays, which already leveraged a mixed methods approach. We hope that it will contribute to the ongoing methodological discussion within the HCI and CSCW communities, and ultimately result in more ambitious and, importantly, long-term research in this area.